Shipments
All shipments are freight prepaid and added to the invoice unless collect or third party billing is specifically requested. MBS will ship via UPS ground if possible. Freight that is oversized or more economical than UPS will ship common carrier. Second Day (Blue) and Next Day (Red) will be processed at customer’s expense.

Damage in Shipment
UPS: Please notify the UPS delivery person of potential damage, receive the package and then notify MBS of potential damage. LTL: Record damage on the bill of lading and notify MBS.

Warranties
The manufacturer’s warranty applies on all purchased products. For warranty specifics please contact our Customer Service Department.

Returns
Approval is required before returning any product to MBS. To assure proper handling of returned goods, please contact our Customer Service Department to receive a Return Goods Authorization (RGA). New equipment returns are subject to a 20% restocking fee. Upon receiving your RGA number, shipping instructions will be provided. Please mark the RGA number on the packages returned.